Cookie policy

This page summarizes how BiotoBio Srl uses information that is collected during your use of the www.biotobio.it website (also referred to hereafter as the “BiotoBio site”), with the utmost care for the protection of your personal data. During normal use of the site and its features, you may be asked to provide certain information by which you may be identified. BiotoBio Srl undertakes to use such data in accordance with what is described in this document. Any changes to the cookie usage policy will be promptly made public by updating this page. It is possible for all users to check for any changes by visiting it from time to time.

Cookies are small portions of code (text files) containing information that websites store on the device used for browsing and may result in the transmission of information between site and device. During normal operation, thanks to cookies, the site remembers actions and preferences set by users (e.g., login, language, or other page display settings) so that they do not need to be re-entered on a subsequent visit or when navigating from one page to another. Cookies may also provide information to other sites, operating on behalf of BiotoBio Srl or privately, in accordance with their respective Privacy Policies.

Users can decide for themselves, by changing their browser settings, to receive a warning each time a cookie is sent or to inhibit the use of some or all cookies. To disable or enable specific cookies, you can follow the guides provided by the developers of individual browsers.

What data we collect
During your browsing experience, the BiotoBio site uses various types of cookies, with different functions. Some cookies are strictly necessary to store sessions and subsequent visits, while others allow us to improve the performance of the site. During Account registration, the personal information listed below, knowingly disclosed by users, may also be collected. For a detailed overview, please refer to the list of Cookies used on the site.

First and last name
Contact information, including email addresses
Demographic information such as zip code, preferences, and interests
Other information relevant to market surveys and offers

What we do with the information we collect
Some of the information collected is necessary in order to provide a better browsing experience for users. In particular, cookies are useful for the following reasons:

Data processing for internal and statistical use
– Possible use for promotional purposes, where relevant, for sending newsletters
– Possible use for market research via email, telephone or fax.

The information we collect may be used to personalize the site experience based on the user’s interests

Data Security
BiotoBio Srl takes great care to ensure that information provided by users is stored and managed securely. In order to prevent unauthorized access or decryption, we have put in place appropriate computer, electronic and managerial procedures designed to safeguard and secure the information we collect online.

Links to other websites
The BiotoBio website may contain links to other sites of general interest. Please keep in mind that once links are used to leave this site, we have no control over the sites subsequently visited. For this reason, we cannot be held responsible in any way for the data protection and privacy of any information that you may provide by visiting these sites and that these sites do not fall in any way under what is described in this privacy statement. It is always advisable that, once you leave this site, you consult that site’s use of cookies and privacy policy.

How to limit and control the use of cookies
Most web browsers automatically accept cookies, but you can always change your browser settings to decline the use of certain cookies. You should be aware that this may make some features of the BiotoBio Site unusable. Each user also has the option to choose to restrict access to the online collection and use of their personal information in the following ways:

When asked to fill out a form, you can check if there is an option to inhibit the use of any information collected for marketing purposes
Even if you have previously agreed to allow the use of your data for direct marketing actions, you can always change your mind at any time by requesting a change in writing or by sending an email to the address below
BiotoBio Srl does not sell to third parties, distribute or give to third parties the personal information collected in its databases, except for those cases where users have expressed their consent or there is no official request from the authorities.
If you believe that any information about you is incorrect or incomplete, please send us an email indicating which data to correct, using the above address. We will act promptly to correct the data.

List of cookies we use
Listed below by name and description are the necessary and functionality cookies that are used by the site and what kind of information they collect

CUSTOMER_AUTH – Records whether or not the user is logged in at a given time
CUSTOMER_SEGMENT_IDS – Records the ID segment to which a given user belongs
EXTERNAL_NO_CACHE – Records a flag indicating whether or not caching has been disabled
FRONTEND – Records a unique session ID for each user on the server
NO_CACHE – Indicates whether or not caching can be used
STORE – Records the user’s preferences for store view and language
USER_ALLOWED_SAVE_COOKIE – Records whether the user has accepted the use of cookies.

Performance cookies
During the browsing experience, third-party companies also make use of specific cookies through this site, collecting data, including IP addresses of accesses, with the following purposes:

-Provide BiotoBio Srl with statistics on browsing data
Analyze how users use the site
Compile reports on site activity
Track the number of anonymous users

-Third-party cookies – Services provided by Hotjar
They use cookies to collect information anonymously, including standard internet log information and details about behavioral patterns during user visits. This allows a site’s developers to provide solutions to improve the browsing experience, identify preferences, diagnose technical problems, and analyze trends on a website. “feedback polls”: manages questionnaires and polls on the functioning of the site – “surveys”: manages questionnaires for site customers – “heatmaps”: manages interaction maps, to check areas of interest – “video recording”: manages video recording of interface behavior, anonymously – “incoming feedback”: allows site visitors to leave “visual” ratings on the site itself by sharing a rating and possible comment. For more information you can visit the privacy policy of the service.

Services provided by Google Analytics
This is a web analytics system based on the use of Cookies, aimed at understanding – in a completely anonymous way – how users use the Site and, consequently, to intervene appropriately on the same to improve its usability by our users and customers (for more information visit:

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.

In any case to manage or disable such Cookies access: https://support.google.com/accounts/answer/61416?hl=it.

The information obtained through Cookies about your use of the Site will be processed by Google in accordance with the privacy policy available at: https://support.google.com/analytics/answer/6004245.

It should be noted that the Google Analytics service is used with the adoption of the appropriate measures to reduce the identifying power of Cookies and to prevent the cross-referencing of the information collected.